Refund policy

We want you to love your shoes. If you're not completely satisfied, here's how we can help:

• Returns: We accept returns within 7 days of delivery. Items must be unworn, in original condition, and in original packaging.
• Exchanges: We offer size exchanges within 7 days of delivery. Simply contact us and we'll arrange a replacement.
• How to initiate: Email us at [your email] or WhatsApp us at [your number] with your order number and reason.
• Refunds: Approved refunds are processed within 5–7 business days to the original payment method.
• Non-returnable: Items that are worn, damaged, or missing original packaging cannot be returned.